Warranty & Customer Care
We're With You Every Step Of The Way
American Woodmark cabinets represent today’s best value in cabinetry for kitchen, bath or any living space in your home. Our cabinets are manufactured to the highest quality standards and backed by American Woodmark Corporation.
LIFETIME LIMITED WARRANTY
We want you to be happy with your American Woodmark cabinets, so we stand behind every one with our warranty which runs for as long as you own your home and begins upon the date of delivery to you. Please contact your point of purchase dealer for all warranty claims and issues.
GET BUILT-IN CONFIDENCE FROM OUR PARTNERSHIP WITH THE HOME DEPOT®
For over 40 years, we’ve worked closely with The Home Depot to help remodel America’s homes. We’re one of their original partners, and our sales force is dedicated exclusively to the retailer.
PROUD TO BE KCMA CERTIFIED FOR QUALITY AND SUSTAINABILITY
All American Woodmark cabinetry meets the rigorous strength, quality and performance standards set by the Kitchen Cabinet Manufacturers Association (KCMA). We’ve also received certification by the KCMA Environmental Stewardship Program on all our products. This certification is awarded based on compliance across a broad range of activity, including
air quality, product resource management, process resource management, environmental stewardship and community relations.
Call us toll-free at 1-800-677-8182,
Monday through Friday
8:00 a.m. – 8:00 p.m. or
Saturday, 8:00 a.m. – 6:00 p.m. EST.
CABINET CARE & CLEANING
Your cabinet’s “beautiful furniture finish” is designed to protect the surface against normal home use. With proper care, your cabinetry will provide years of use and beauty in your home.
Remove dust from cabinets frequently with a soft, lint-free cloth. Slightly dampen the cloth with water or use a polishing product safe for cabinets.
Polish wood and laminate cabinet surfaces once every few months but do not use paste wax, as it builds up and is difficult to remove and will leave a residue that attracts dust and moisture. Do not use polishes containing silicone.
Clean spills immediately. Use a clean damp cloth and mild soap if necessary. Wipe dry with a clean, soft cloth.
Note: Do not use detergents, ammonia-based cleaners, steel wool, soap pads or abrasive cleaners on your cabinets. Do not place or mount small appliances beneath your wall cabinets. Toasters, coffee makers and other small appliances can produce excessive heat causing damage to your cabinets.
Let Your Wood Cabinets Age Beautifully, Naturally
The wood used to make these cabinets is graded to meet industry standards. No two pieces of wood are exactly alike even if from the same tree. These differences in natural color and grain mean that each piece will respond differently to their environment. For example, closed-grain wood absorbs less finish and will vary in color from more open-grained pieces. These variations contribute to the unparalleled beauty and distinction of natural wood.
Wood is an organic material. Therefore, you should expect variations in texture, color and wood grain.
Over time, exposure to sunlight, smoke and chemicals may cause some materials to fade or vary from their original color. This change in character occurs naturally and is not a defect. It may mean that cabinets added at a later date may not match the color of cabinets installed today. For the same reasons, door samples or displays may not represent the exact color of cabinets at the time of delivery to your home. American Woodmark’s warranty does not cover these and other environmentally triggered occurrences, including humidity, which may result in warping or splitting.
While our wood finishing and laminates process promotes durability, care should be taken to preserve this finish by cleaning only with mild soaps. You should read all cleaning products’ instructions carefully before application.